Terms & Conditions

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Welcome to Diamondback® Tile Saw, Wet Saw, Heavy Duty Tile Saw!

By accessing our website and using our services, you agree to be bound by these Terms & Conditions. Please read them carefully.

Intellectual Property

All content on this website, including text, graphics, logos, icons, images, videos, software and more is the property of Diamondback® Tile Saw, Wet Saw, Heavy Duty Tile Saw and protected by copyright, trademark and other laws. You may not modify, copy, distribute, transmit, display, reproduce, publish or create derivative works from this content without express written permission from us.

Product Information

We aim to provide detailed, accurate and honest information about our products. However, we make no warranties or guarantees regarding the suitability, pricing, availability or specifications of any products. Product images are for illustrative purposes only. We reserve the right to make changes or corrections to product information at any time without notice.

Purchasing Products

Prices and availability of products may vary and are subject to change without notice. We reserve the right to limit quantities purchased per person, per household or per order. Additional restrictions may apply. By placing an order, you confirm that you are authorized to purchase the products and agree to our Terms & Conditions.

Payment Methods

We accept major credit cards through secure payment platforms. You represent that you have the legal right to use any payment method associated with your account. All transaction details will be documented and retained for a minimum of 7 years.

Shipping & Delivery

We aim to ship your order as quickly as possible, typically within 1-3 business days after payment confirmation. Delivery timeframes shown are estimates only and may vary. We are not liable for any shipping delays caused by unforeseen circumstances or errors by third-party carriers. Additional shipping charges may apply for remote addresses, large items, expedited delivery, etc. It is your responsibility to provide an accurate shipping address.

Returns & Refunds

If you are not completely satisfied with your purchase, you may return most unused items in original condition within 30 days of delivery for a full refund. Please contact us first to obtain a Return Authorization. Return shipping costs are non-refundable. We reserve the right to not provide refunds in certain exceptional cases, such as for custom or personalized products.

Services & Repairs

Repair services may be available for select products. Please contact us to discuss your repair needs. Costs will vary depending on parts, technician fees and other factors. Repaired products typically carry a 90-day warranty on workmanship. We are not liable for any damage or issues arising from do-it-yourself repairs.

Use of Services

You agree to use our website, services and products only for legitimate purposes permitted by law. Prohibited activities include transmitting spam, infringement of intellectual property rights, distribution of unsafe content, violations of export controls, money laundering, illegal gambling and other illegal acts. We reserve the right to terminate your account for any unlawful activity.

User Content

We welcome relevant user-generated content like reviews, Q&As, comments and videos, but reserve the right to remove any submissions deemed inappropriate. By posting content, you grant us a royalty-free license to publish it on our platforms. You are solely responsible for the legality, accuracy and originality of any user content you create.

Privacy

We respect your privacy and are committed to protecting your personal data. Our Privacy Policy explains how we collect, store, use and disclose your information. We recommend reading our Privacy Policy in full to understand our data practices.

Children’s Privacy

Our website is not intended for use by anyone under age 18. We do not knowingly collect personal data from children. If you believe we may have inadvertently collected data from a minor, please contact us. Parents should monitor their children’s online activities and consider using parental control tools available from online services and software manufacturers.

Disclaimers

Your use of our website and products is at your own risk. All products and services are provided “as is” without warranty of any kind. We disclaim any and all warranties, expressed or implied, regarding the accuracy, reliability, completeness of information and assumes no liability or responsibility for errors or omissions therein.

Limitations of Liability

In no event shall we be liable for any special, consequential, incidental or punitive damages arising out of or in connection with these Terms & Conditions, our website, products or services. Our total liability shall not exceed the total amount paid by you for our products or services.

Indemnification

You agree to defend, indemnify and hold us harmless from and against any third-party claims, damages or costs arising from your use of our website, products or services in violation of these Terms.

Changes to Terms

We reserve the right to amend these Terms at any time. Any changes will take effect immediately upon posting. By continuing to access our website following any revisions, you accept the revised Terms.

Governing Law

These Terms shall be governed and interpreted under the laws of the State of New York, United States. Any disputes arising from these Terms shall be resolved in New York courts.

Contact Us

If you have any questions about our Terms & Conditions, please contact us:

Diamondback® Tile Saw, Wet Saw, Heavy Duty Tile Saw
123 Main St, New York, NY 10001
Email: [email protected]
Phone: 555-123-4567