Last updated: March 01, 2023
Diamondback® Tile Saw (“Company,” “we,” “our,” “us“) respects your privacy and is committed to protecting it through this Privacy Policy.
This Privacy Policy governs your access to and use of diamondbacksaw.shop, including any content, functionality and services offered on or through diamondbacksaw.shop (the “Website”), whether as a guest or a registered user.
When accessing the Website, the Company will learn certain information about you, both automatically and through voluntary actions you may take, during your visit. This policy applies to information we collect on the Website and in email, text, or other electronic messages between you and the Website.
Please read the Privacy Policy carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the Website.
What Personal Information Do We Collect?
When you visit the Website, we collect certain information about your device, your interaction with the Website, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
The information we collect can include:
- Device information – We collect device-specific information when you access our Website from a mobile device, including your hardware model, operating system version, unique device identifiers, and mobile network information.
- Log information – We collect log information about your use of the Website, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Website.
- Location information – We collect information about the location of your device each time you access or use one of our mobile applications or otherwise consent to the collection of this information.
- Information collected from cookies and similar technologies – We use cookies and similar technologies like pixels, web beacons, and local storage to collect information about how you interact with our Website. This includes information about the number of times you visit our Website, your shopping cart, search queries, and your interaction with advertisements and pages.
- Customer support information – We collect information when you contact us for support, including recordings of your communications with customer care.
- Transactional information – We collect order information when you purchase products or services from us, including your name, billing address, shipping address, payment information, email address, phone number, credit card details, and purchase history.
- Social media information – If you interact with us on social media platforms like Facebook or Twitter, we may collect information about your social media account general user profile and your interaction with our pages or ads on those platforms.
How Do We Use Your Personal Information?
We use the information we collect for a variety of business purposes, such as:
- Provide our products and services to you
- Process orders and transactions
- Communicate with you regarding our products or services
- Administer contests, sweepstakes, surveys or other site features
- Prevent and address fraud, breach of policies or terms
- Improve user experience
- Operate and expand our business activities
- Personalizing website content, recommending products and services that might be of interest to you
- Providing customer service and support
- Performing technical operations like updating software
How Do We Share Your Personal Information?
We do not sell your personal information to third parties. We only share information with:
- Vendors and service providers – We may share your information with third party vendors and service providers that provide services on our behalf, such as website hosting, email communication, marketing, advertising, payment processing, customer support services, and cloud storage. We require these parties to handle your information consistent with this policy.
- As required by law – We may disclose your information if required to do so by law.
- In response to legal process – We may also disclose your information to law enforcement, government officials, or other third parties when 1) required to comply with subpoenas, court orders, or other legal process 2) we have a good faith belief that disclosure is necessary to prevent harm, fraud, or financial loss 3) to protect the security or integrity of our website or stored data or 4) to exercise or defend our legal rights.
- Corporate events – We may transfer your information in the course of any reorganization, merger, sale, joint venture, assignment, or other transfer or disposition of all or any portion of our business.
- To users when permitted – We may share your information with other users of our website when you post information publicly, interact with other users, or otherwise permit us to share your information.
- With your consent – We may also share information for any other purposes disclosed to you at the time of collection with your consent.
How Long Do We Keep Your Personal Information?
We keep your personal information only so long as we need it to provide services to you and fulfill the purposes outlined in this policy, unless a longer retention period is permitted or required by law.
We will delete your personal information (account registration information, order history, etc.) after a prolonged period of account inactivity, unless we need to keep it for legal, auditing, or internal business purposes.
We will also delete your information upon your request, unless retention is necessary to comply with our legal obligations, resolve disputes, prevent fraud, enforce our policies, or as otherwise permitted by law.
How Do We Keep Your Personal Information Secure?
We have implemented appropriate technical and organizational security measures designed to protect the security of personal information. However, please note that no electronic transmission or storage of information can be entirely secure, so we cannot guarantee that such information may not be accessed, disclosed, altered or destroyed.
Our security measures include:
- SSL Encryption – We encrypt payment transactions and any pages transmitting personal information using SSL technology.
- Restricted access – We limit access to your personal information only to employees or service providers who need to know the information in order to operate, develop or improve our services.
- Security practices – We monitor systems for suspicious activity and unauthorized access attempts. We enforce physical access controls to our facilities and information systems.
However, despite our efforts, no security controls are 100% effective and we cannot ensure or warrant the security of your information. You can take steps to help secure your accounts and protect your information. Do not share your password with others, use unique passwords for different websites, and enable any available security features on your devices like multi-factor authentication.
What Information of Minors Do We Collect?
Our Website is not directed to children under the age of 13. We do NOT knowingly collect personal information from children under 13 without obtaining parental consent. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us. If we become aware that a minor has provided us with personal information, we take steps to delete the information.
What Choices Do You Have Regarding Your Personal Information?
We offer you choices regarding how we use your personal information, including:
Cookies – Your browser may provide you with the option of declining or accepting all or some browser cookies (including third-party cookies). Declining cookies may limit your ability to access or use some or all features of our Website.
Promotional communications – You may opt out of receiving promotional messages from us by following the instructions in those communications or changing your communication preferences in your account. Even if you opt out of getting marketing messages, we will still send you transactional messages.
Reviewing & changing information – You can review and edit certain information by logging into your account and modifying your profile information or contact preferences.
Deleting information – Upon your request, we will delete personal information in our possession, unless retention is necessary to comply with our legal obligations, resolve disputes, prevent fraud and abuse, enforce our agreements, or as otherwise permitted by law. You can update your information or delete your account by contacting our support team.
Restricting data collection – You may be able to limit the information we collect on you by adjusting your browser settings. Please note this may affect your ability to use our Website.
Your California Privacy Rights – If you are a California resident, you have the right to request certain information about our disclosure of personal information to third parties for their own direct marketing purposes. We do not share your personal information with third parties for their marketing purposes without your consent.
Changes To This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this policy, we may notify you on our Website, by a blog post, by email, or by any method we determine. The method we chose is at our sole discretion. We will also change the “Last Updated” date at the beginning of this Privacy Policy. Any changes we make to our Privacy Policy are effective as of this Last Updated date and replace any prior Privacy Policies.
If you have any questions about our privacy practices or this policy, please contact us for more information.
Contact Information
If you have any questions or concerns about this Privacy Policy, please contact:
Email: [email protected]
